Ingénierie des systèmes et du logiciel — Gestion de contenu relatif aux informations concernant le cycle de vie du produit, l'utilisateur et la gestion de service, à destination des utilisateurs

This document specifies requirements for efficient development and management of information produced

—    throughout the life cycle of a system and software product;

—    for the provision of information for users of systems and software;

—    for the management of IT and support services.

This document is independent of the tools, protocols, and systems used for content management. It does not address configuration management of software assets.

The content management process presented in Clauses 6 to 10 is a specialization (lower-level process) of the information management process specified in ISO/IEC/IEEE 15288 and ISO/IEC/IEEE 12207.